About Company

PT Ebara Turbomachinery Service Indonesia (ETSI), a member of Ebara Corporation, is a company which offers comprehensive service and support for rotating equipment such as Centrifugal Pump, Steam Turbines, Compressors, blower and other related equipments.

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Privacy Policy

Privacy Policy

EBARA CORPORATION (“Ebara”) recognizes the importance of protecting personal information in the advanced information and communication society of today, and we ensure that your personal information is secured by incorporating the following policies:

 

  1. Collecting personal informationWhen Ebara collects personal information, we identify the purpose of utilization and collect it by specifying in advance or giving prior notice or disclosing to the person. When Ebara collects special care-required personal information, Ebara collects it upon obtaining the consent of the person.
  2. Utilizing personal informationEbara only uses collected personal information within the scope of purpose of utilization which was specified, notified or disclosed in advance or the scope deemed to be related to the purpose of utilization. If Ebara changes the purpose of utilization, we shall obtain the prior consent of the person.
  3. Providing personal information to a third partyEbara will not provide personal information to third parties without prior consent of the person in question, with the only exception being legal orders.
  4. Secure management of personal informationEbara shall maintain the collected information as accurate and as up-to-date as it can in order to prevent unauthorized access to personal information, loss of personal information, destruction, falsification or leakage of personal information, Ebara takes appropriate information security measures and makes every effort to manage personal information properly.
  5. Notice of the purpose of utilization, disclosure, correction, addition, elimination, suspension and deletion, etc., of personal informationWhen we receive a request such as notification, disclosure, correction, addition, expunction, suspension of use, deletion, etc., of the personal information held by Ebara, Ebara shall take appropriate measures upon confirmation of the identity of the requesting person.
  6. Formation, implementation, maintenance and improvement of the Compliance Program for Personal Information ProtectionIn order to implement this policy, Ebara has established a Compliance Program for Personal Information Protection (including this policy, “Personal Information Protection Regulations” and other rules and regulations) to ensure the thorough understanding of these rules and regulations by our executives and employees, and to implement, maintain and improve them.

Policy on the Protection of Specific Personal Information

Ebara understand that it is our company’s social responsibility to ensure the safe and proper handling of individual numbers and other specific personal information (hereinafter referred to as “Specific Personal Information, etc.”) and We will properly handle Specific Personal Information, etc., in accordance with the following basic policy.

  1. Compliance with the Applicable Laws and Regulations, Guidelines, etc.Ebara will comply with laws and regulations, guidelines, and other rules applicable to Specific Personal Information, etc.
  2. Matters on Security Control ActionEbara will implement measures to improve security controls, including physical and technical countermeasures to clarify responsibility, maintenance of internal rules and regulations, provision of education and training to persons handling work-related matters, and prevention of accidents such as leakage in order to prevent leakage, loss or damage of Specific Personal Information, etc., and to properly control Specific Personal Information, etc.
  3. Establishment of Support Window for Complaints, etc.Ebara will properly, faithfully and promptly respond to any complaints, consultations, and inquiries concerning Specific Personal Information, etc., that We receive at our Support Window.

How we handle personal information

1. Purposes of the Utilization of Personal Information

EBARA will use personal information for the following purposes when conducting its business operations:

 

Purposes of utilization

  • For execution and performance of agreements, including provision of goods and services and management after execution of agreements
  • For maintenance, management and aftersales service of provided goods and services
  • For communication necessary to provide goods and services and shipment of goods, etc.
  • For provision of information related to goods and services and information related to any other business activities of Ebara
  • For invoice and acceptance of charges for goods and services and preservation of claims
  • For responses to enquiries and opinions to Ebara
  • For market research and any other research and studies
  • For promotion of prizes and campaigns, etc.
  • For execution and performance of agreements with business partners, management after execution of agreements and any other necessary communication to business partners
  • For implementation of various measures to construct and maintain smooth relationships with business partners and provision of various accommodations
  • For provision of information on meetings, etc., of organizations which Ebara hosts or belongs to and any other necessary communication
  • For activities related to CSR (corporate social responsibility)
  • For provision of corporate information and necessary communication to those who desire or are expected to be applicants and prospective employees
  • For management of the utilization status of the facilities and equipment
  • For cases where it is necessary to perform the business operations of Ebara

 

Purpose of utilization of shareholder information

  • For exercising of rights and performing obligations under the Companies Act
  • To provide facilities to those who hold the status of a shareholder
  • To implement various measures in order to promote a smooth relationship with our shareholders
  • For management of shareholders, including preparation of data of shareholders in accordance with the standards specified under various laws.

If Ebara has individually indicated the purpose of utilization, etc., separately by giving notice to the person or obtaining approval of the terms and conditions of use, etc., please understand that the contents of the individual purpose of utilization, etc., shall take precedence over the items stated above.

 

2. Provision of Personal Information to Third Parties

In addition to the cases provided for in laws, all or part of the provided personal information may be provided to third parties, including group companies of Ebara (domestic/overseas) and cooperating companies, etc., to the extent necessary to achieve the purpose of utilization set forth in paragraph 1 above.

In order to promote operations smoothly, Ebara may consign part of operations and provide to the consignees personal data to the extent necessary to achieve the purpose of utilization of Ebara and in this case, Ebara shall execute agreements with the consignees on handling of personal data and conduct proper supervision.

 

3. Joint Use of Personal Data

In order to comprehensively provide the goods and services related to the business handled by Ebara Group (hereinafter simply referred to as “Goods and Services”) by the entire Ebara Group, Ebara may use the personal data obtained by Ebara jointly with Ebara Group companies only to the extent necessary for business and permitted by law.

The statutory matters required for joint use of personal data in Japan are as follows.

Scope of Joint Users

Ebara and domestic group companies of Ebara specified on the website of Ebara (hereinafter referred to as “Ebara Group”)

 

Purpose of Utilization of Joint Users

  • For comprehensive provision of Goods and Services by Ebara Group
  • For execution and performance of agreements including provision of Goods and Services and management after execution of agreements through the entire Ebara Group
  • For execution and performance of agreements between Ebara Group and business partners, management after execution of agreements and necessary communication to business partners
  • For implementation of various measures to construct and maintain smooth relationships between Ebara Group and business partners and provisions of various accommodations
  • For conducting activities related to CSR (corporate social responsibility) throughout Ebara Group
  • For provision of information related to Goods and Services and information related to any other business activities of Ebara Group
  • For provision of corporate information and necessary communication to those who desire or are expected to be applicants and prospective employees
  • For responses to enquiries and opinions to Ebara Group
  • For cases where it is necessary to perform the business operations of Ebara Group

Items of individual data which are subject to joint use

  • Name
  • Telephone number
  • Address
  • e-mail address
  • Any other matters necessary for the “purpose of utilization of joint users” stated above

Name of the companies which are responsible for management of personal data jointly used

Ebara Corporation

 

4. Contact for Requests for Disclosure and Enquiries

Please contact at Enquiries  for Ebara for requests for notice of the purpose of utilization, disclosure, correction, addition, expunction, suspension of use and deletion, etc., of the individual data held by Ebara and any other complaints or enquiries concerning personal information, etc.

Please understand in advance that Ebara may not be able to respond to enquiries other than by the above means (including direct visit to Ebara).